Every customer called.
Every job handled.
Bespoke AI team members for UK local businesses. They phone customers when the job is ready, confirm bookings and follow up once on quotes, always as an AI.
AIHi, this is the AI assistant calling for the garage. Am I speaking with Dave?
DaveYes, speaking.
AIThanks, Dave. Your Fiesta is ready to collect. If you would rather talk to someone at the garage, just say.
DaveNo, that is great. I will pick it up after work.
Saved to Dave’s record: collecting after work.
Fewer calls for your team.
Better updates for your customers.
Every call is about the customer’s own job or booking, and each call type and script is agreed with you before anything is switched on.
AIHello, this is the AI assistant calling for the garage. Is that Sam?
SamIt is, yes.
AII am calling to confirm your car’s service on Thursday at 9am. Does that still suit you?
SamCould we make it Friday instead?
AIOf course. I will pass that to the team and they will confirm a new time with you.
Change request passed to the team.
The other end of the call.
Polite, honest and at a sensible hour.
Your job is ready
When a job is marked ready, it calls the customer, tells them, and asks what happens next. At a garage, that means when they will collect the car. The answer goes straight onto their record.
Booking confirmations
It calls to confirm a booking that is already in the diary. If the customer wants to change it, it passes that to your team. It confirms who it is speaking to before mentioning any details.
One quote follow up
For a quote the customer asked for, it makes a single follow up call. No pressure, no discounts and no upselling. If they want to go ahead, your team confirms it.
Courteous, honest calls.
Built in, not optional.
These are service calls to your existing customers. The rules below are part of every build, not settings someone can forget.
- 01It says it is an AI
At the start of every call, and it never pretends to be a person.
- 02A person, whenever asked
If a customer asks for a person, it offers one and arranges a call back from your team.
- 03Sensible hours
We set its calling hours with you during the build: 8am to 8pm, Monday to Saturday, with Sundays and bank holidays blocked out.
- 04Never pushy
At most two attempts per job, and only one follow up on any quote.
- 05Service calls only
Existing customers, about their own job, booking or quote. No sales calls. If someone asks not to be called, that opt out is recorded and respected.
Beyond the calls, a team member
who gets the work done.
Your team messages it one to one by text. We are building WhatsApp messaging, and can add it as part of your build. It works from your own records and your own way of doing things.
TomCan you book the blue Corsa in for an MOT on Friday?
AII can book the Corsa in for an MOT on Friday at 9am. Shall I go ahead?
TomYes
AIBooked and logged. Shall I text the customer to confirm the booking?
TomYes
AIText sent and logged.
Two separate approvals from Tom, both logged.
Ask in plain words.
Approve with a yes.
It shows exactly what it is about to do, then waits. Small record edits happen straight away and are logged with a reference number. Bookings and customer messages each wait for their own yes, and quotes are saved as drafts for you.
Drafts your quotes
Estimates are drafted from your templates and saved as drafts. Nothing reaches a customer until you check it and press send.
You approveBooks jobs, passes on changes
Ask it to book a customer in. It shows exactly what it will do, then waits for a yes. If a job needs moving or cancelling, it passes that to your team.
After a yesKeeps customers updated
Job ready, running late: it sends the update from an agreed message the moment someone on your team says yes.
After a yesChases open quotes
It lists the quotes still waiting, biggest first, and chases the ones you choose. Every chase is approved before it goes.
After a yesOnboards new staff
New starters ask it how you do things. It answers only from the how to notes you have approved, shows which note it used, and asks you when the answer is not there.
Approved notes onlyFinds anything in seconds
Today’s jobs, a customer by name, due dates and your own price list. A garage can look a car up by reg and check its MOT date.
Read onlyKeeps your records tidy
Updates contact details, adds notes and tags, logs new enquiries and sets tasks for the team.
LoggedA morning round up
Anyone on your team can ask “What’s on today?” and get a short summary of the day’s jobs and what needs doing.
On requestExample. A new starter at a garage asks what to do when they find extra work on a job. It replies from the owner’s approved note: stop, take a photo, have it priced, and do nothing without the customer’s yes. It names the note it used.
Nothing important leaves without a yes.
Every action has an approval level agreed with you before launch, and every change is logged.
Answers and lookups
Looking things up changes nothing, so it simply answers.
Record updates
Small edits happen straight away and are logged with a reference number.
Bookings and messages
It shows exactly what it will do. The person who asked replies yes.
Quotes
Saved as drafts. You approve them before anything is sent.
A bespoke build, delivered with care.
Set up and tuned around how your business works, tested properly and handed over to your team.
Discovery
We map how your business really runs, list your tools, and agree in writing which tasks it handles and who approves what.
Design and build
We set it up with your data, your notes and fixed steps for anything involving customers or money.
Testing
It runs on test data first. Nothing customer facing is switched on until you are happy.
Supervised launch
Your team uses it for real while we review the log every day and refine it.
Handover and care
Training for each person, a one page guide, named approvers, and ongoing care after launch.
The tasks it handles, the calls it makes and who approves each one.
Every call type is scripted and signed off by you before it goes live.
Data processing terms, available on request, and help completing your data protection impact assessment.
Each change records who asked, a reference number and what changed.
Short sessions for each person, plus a one page guide to what it can and can’t do.
We keep reviewing and refining it as your business changes.
Shaped around each business it serves.
Most examples on this page come from a garage.
Stock photo, not a client
Stock photo, not a clientGarages and auto repair shops
Car ready calls, MOT bookings confirmed and quotes followed up once.
Mobile mechanics
Customers called when the job is done, and bookings confirmed before the van sets off.
Drylining contractors
Customers told when a job is finished, and quotes followed up once.
Estate agents
Appointments confirmed with the clients who booked them.
Other local businesses
If you book jobs, send quotes and keep customers updated, we would like to hear how you work.
The first builds are under way.
Case studies will appear here once our first clients have approved them. Until then, we are happy to walk you through a full build with test data on a call.
Your customers’ details, handled with care.
Agreed up front
We agree in writing what it can see and what it can do before it goes live.
Proper paperwork
Data processing terms available on request, and help with your data protection impact assessment, with UK data protection rules in mind.
Every change logged
Each change records who asked, a reference number and what changed.
Straight answers.
Will my customers know they are talking to an AI?
Yes. Every call starts with it saying it is the AI assistant calling for your business, and it never pretends to be a person. If a customer asks for a person, it arranges a call back from your team.
Will it make sales calls?
No. It only makes service calls to your existing customers, about their own job, their booking or a quote they asked for. At most two attempts per job, and only one follow up on any quote.
When does it call?
We set its calling hours with you during the build: between 8am and 8pm, Monday to Saturday, with Sundays and bank holidays blocked out.
Is it only for garages?
No. Most examples on this page come from a garage, but every build is shaped around how one business works. We agree its tasks, its calls and who approves what with you during discovery.
Can it send things without me knowing?
Bookings and customer messages wait for a yes from the person who asked. Quotes are saved as drafts for you to approve. Every change is logged.
How does my team talk to it?
One to one by text. We are building WhatsApp messaging, and can add it as part of your build.
What does a build cost?
Every build is scoped individually, so we talk it through on a call once we understand your business.
Discover what an AI team member could take on for you.
A conversation about how your business runs, the calls that eat your team’s day, and what a bespoke build would handle.
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